Customer Service Representative

Millville, NJ 08332

Position Type: Admin Job Number: 10111903 Pay Rate: $15.00

On Time Staffing is seeking associates for our warehouse in Millville, NJ!!!  

Starting Pay Rate: $15.00 per hour

Shifts:

Monday thru Friday- 8am-6pm

Description:

The Contact Center Agent will handle a high volume of inbound calls and e-mails and should seek to create a positive experience for each consumer. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and appropriate response in an efficient manner. 

High potential for Bonuses/ Raise. 

  • • Manage large amounts of inbound calls and e-mails about product information, warranty claims, locations to purchase products, etc. in a timely manner
    • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
    • Build sustainable relationships and engage consumers by taking the extra mile
    • Work with various departments as needed to help resolve customer issues
    • Keep records of all conversations in our call center database in a comprehensible way
    • Meet personal/team qualitative and quantitative targets

After 160 hours worked, On Time Staffing will offer a $200 Sign on bonus. We also offer a $100 referral bonus. Refer your friends and family and if hired and work 80 hours, you will earn the bonus!

Call or text 855-866-2910 to speak with an On Time representative. No Interview required.

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